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Professional Services/Support

HS Consulting Group is committed to bringing you a consistently high level of service. We are an indispensible asset to over 200 successful enterprises.

We provide the following services:

  • Installation - Whether you are upgrading from an older version, migrating from an archaic system or installing a new CRM solution, the HS Consulting Group team will Get It Done Right The First Time! Each member of our technical team has gone through rigorous manufacturer training and has completed certifications as Certified Technicians, Implementers, and Trainers.

  • Configuration - CRM systems in general can be very robust and sophisticated products. From adding a field, to creating a multi-level telemarketing automated process, our certified technicians can get the job done accurately and cost effectively.

  • Technical Support - We offer a wide range of support options from basic telephone/remote support to customized on-site visits. HS Consulting Group can design a support program that fits your business needs and budget.

  • Customization - Sometimes an "out-of-the-box" solution is not right for an organization.  Let us help you custom tailor a solution to fit your specific CRM goals. From creating custom fields and tabs to simplifying the user interface, HS Consulting Group has the skill set to make your CRM initiative a success!

  • Integration - Teamwork is not just something for employees. It is also important that varied software packages work well together. Let our experienced  technicians integrate your Outlook, Word, Excel, QuickBooks, PDA and other key systems with your CRM package.

  • Active Reporting and Management Service - Small companies without the need or budget for a full time CRM consultant can appreciate HS Consulting Group remote database management options. Our team will work with you to develop a weekly, monthly or quarterly session (on- or off-site) where all routine maintenance and systematic back-ups, that keep your system running smoothly and efficiently, are performed for you.



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